Contact
Talk to us directly.
No chatbot. No ticket queue. Email the team and a human reads it.
hello@walkthrough.cc
For support, refunds, licensing, bug reports, or questions before you buy.
i
What to expect
Response times & scope.
Within two business days
We aim to reply to every email within 48 hours, Monday through Friday.
Refunds
We honour refunds within 14 days of purchase. Just email us from the address you used at checkout.
ii
Before you write
A couple of things to include.
- Your operating system and version — macOS 14.4, Windows 11 23H2, etc.
- The version of Walkthrough you’re running.
- For bugs, a short description of what you expected vs. what happened.